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Book activities#111

I have been trying to.book clubs for over a week but nothing has come back i even canceled previous because nothinf is accepting my booking and i though i was being ignored but it has now happened on several bookings i have tryed to make i also spoke to one of the people at hope 4 humanity and they are saying there is a issue with eequ overbooking places but still letting people make bookings

2 years ago

Hello Mandy
This is absolutely not true. It is not possible to overbook with Eequ. However I am aware that some parents are not getting responses as promptly as they should. This has been reported to Newham team and Newham team team have been looking into this.
Tomorrow morning, I will call you To discuss your personal situation and try to support where I can
Avida from Eequ

2 years ago

Thank you very much

2 years ago

Hi i am wondering if you could call me at 1.30 or after i havent heard anything yet and i am now going to a appointment

2 years ago

Dear Mandy, You have only made your bookings today 24th July. Please allow at least 48 hours for the Mentor to confirm your booking.

2 years ago

No i made the booking yesterday and as i explained i made several more week before with no reply at all

2 years ago

Is your name Eveline? I am looking at your account now and you have only 4 bookings waiting for approval. The others are approved. Can we move to the live chat so that we can send screenshots and provide more details. This is a public bug notice board and not ideal for detailed conversation.

Please click Message Support at the bottom of your Menu. Our team members will be aware of your situation.

2 years ago
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2 years ago
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2 years ago