A customer has booked, and been charged double for some reason#154

It looks like the customer has been charged £60 but my session price is £15 for all sessions, or £4 for per session for 4 sessions.

Stupidly, i just cancelled her extra 3 weeks booking to see if this would get fixed, but i dont know if i have made this more complicated. I am due to run my session tomorrow, and i am at work all day, i need some help sorting urgently.

Good Morning Siaqa,

Can you please login to Eequ and go to MENU > Message support and send a message there? This would help me investigate further.

Hello Siaqa,
I hope this has been resolved for you now so I’m closing this chat.