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i am trying to book a course for my son who will be 7 on 21 august but i cant book because of the age limit but he will be 7 when the course takes place#195

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i have tried to book max (and his older brother)onto the yate academy basket ball course that has an age restriction of 7 - he truns 7 ion 21 august and yet it wont allow me to book for dates after he turns 7 pleasde help

10 months ago

Hello Polly,

Our booking system currently checks the child’s age based on the date the booking is made, not the date of the activity.

That’s why it’s not letting you book just yet.

10 months ago
Changed the status to
Archived
10 months ago
?

Thanks but isn’t that a bit annoying given he will be the right age when the event takes place? Can you manually enroll him?

10 months ago

Hello there, please allow me to double check this for you.

10 months ago

Can you please confirm which dates you are trying to book him for?

10 months ago