
As I click on the booking to see the details, it gives me a 505 error code - I’m not sure if the parent has cancelled the booking from their side, but I need to cancel it due to non attendance - other children will benefit from this space.

Apologies - error is 500
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But that’s ok…you learn more when things go wrong.
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Hello Anthony, are you clicking on the VIEW DETAILS button?
To cancel the parent’s booking, you can click the red cross in a circle.
Here is a guide:
https://help.eequ.org/en/articles/220815-how-a-mentor-cancels-a-booking-or-session
Please let me know if this helps you complete the cancellation.

