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I am trying to make a payment, however an error message is coming up.#241

C

I am trying to book the playscheme, however it is not allowing me to make a payment a message comes up saying “ invalid parameters were supplied to stripes API”

3 months ago

Hi Charlene,

You have received this error because the mentor have not completed setting up their bank account.

Can you let me know which listing you were trying to book? I can inform the mentor about this and ask them to get back to you once their bank account is set up correctly.

3 months ago
Changed the status to
Working on it
3 months ago

Hello Charlene, I am closing this ticket as the matter related to a Mentor who did not have their bank account set up rather than a bug.

If you still need help, please open your menu and scroll down to Message Support where we can help you securely. This is a public forum and so limits our ability to support.

3 months ago
Changed the status to
Archived
3 months ago